Carolynne Lord is a Senior Research Associate at Lancaster University, working with the Flexibility group at CREDS. Since completing her PhD in Sociology, which investigated the normalisation of the tablet computer through theories of social practice, she has been working on a range of interdisciplinary projects. In brief, her research interests lie in understanding the changing roles of technologies and infrastructures in peoples’ everyday activities.
Most recently, her research has focused upon the last-mile of urban logistics, and particularly the role of next- and same-day deliveries in changing supply chains and their impacts upon urban areas. This has involved close work with gig-economy food couriers (e.g., Deliveroo, Uber Eats, Just Eat) to investigate the scheduling of workers, restaurants, and customers in food delivery practices. In exploring this scheduling, this work is concerned with how platforms mobilise workers as flexible resources in food demand side management across urban areas.
- Flexibility: past, present, future
- Time dependence & institutional flexibility
- Conceptualising flexibility
Banner photo credit: Val Vesa on Unsplash